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Everything you need to know before booking. Can't find what you're looking for? Just ask us.
General Questions
Yes. Every member of our team is fully DBS-checked, reference-verified, and covered by our comprehensive public liability insurance. You will never have an unknown person in your space.
We cover all of Central, North, South, East, and West London — including the City, Westminster, Camden, Islington, Hackney, Southwark, Lambeth, Wandsworth, Hammersmith, Kensington, Canary Wharf, Richmond, Wimbledon, and many more. Visit our Areas We Cover page for the full list.
No. We bring everything we need — professional-grade, eco-friendly products and specialist equipment. You do not need to provide anything.
We offer a 48-hour satisfaction guarantee. If you are not completely happy with any aspect of our work, contact us within 48 hours and we will return to re-clean the area free of charge.
Simply fill in our online quote form, call us on +44 20 3555 8888, or email contact@cleaning.london. We will respond within a few hours with a clear, no-obligation price.
Both. We are happy to carry out a single deep clean with no ongoing commitment, or to set up a regular schedule — weekly, fortnightly, or monthly — whatever suits you best.
For Your Business
Yes. We offer early-morning, evening, and weekend slots so cleaning never disrupts your team or your clients. Most of our commercial clients prefer out-of-hours visits.
Absolutely. We work with businesses of every size — from a single-desk studio to a multi-floor corporate headquarters. Pricing is tailored to your specific requirements.
A standard daily office clean covers vacuuming and mopping floors, wiping down desks and surfaces, sanitising toilets and kitchen areas, emptying bins, and restocking consumables. We can tailor the scope to your exact needs.
Yes. We have a dedicated team trained in post-construction and builders' cleans, and we regularly work to tight handover schedules. Contact us with your timeline and we will do everything we can to accommodate it.
Yes. For clients who require it — particularly law firms, financial services companies, and media agencies — we are happy to sign NDAs and appropriate data-handling agreements.
For Your Home
Most carpets are dry within 2–4 hours. We use low-moisture hot-water extraction techniques and powerful drying equipment to minimise drying time. We will always advise you on ventilation and when it is safe to walk on the carpet.
We offer both. For most rug cleans we work in situ, but for heavily soiled, antique, or delicate rugs we recommend our off-site deep-cleaning process for the best results. We collect and return.
Yes. We use specialist enzymatic treatments that break down odour-causing molecules at source — not just mask them. Results depend on the severity of the soiling, but we will always give you an honest assessment before we begin.
Yes. We use eco-certified, non-toxic cleaning products throughout. Once surfaces are dry — typically 2–4 hours for carpets and upholstery — they are completely safe for children and pets.
Yes. Our window cleaning service covers both interior and exterior glass. For upper floors we use water-fed pole technology that reaches safely without ladders and leaves a streak-free finish.
In most cases yes. We use an in-situ steam-cleaning method that freshens and sanitises curtains while they hang. For heavily soiled or specialist fabrics, off-rail cleaning gives better results — we will advise on the best approach for your curtains.
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